Tecnoplus srl

Via Cilavegna, 53

27020 Gravellona Lomellina (PV)

Information on the processing of personal data of website users

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)

Why this notice

ecnoplus srl (hereinafter also “Company” or “Controller”) is committed to respecting and protecting your privacy and wants you to feel safe both during the simple navigation of the site and in the event that you decide to register by providing us your personal data to use the services made available to its Visitors and / or Customers. On this page, the Company wishes to provide some information about the processing of personal data related to users who visit or consult our website. This information is provided only for the Tecnoplus srl website and NOT for other websites that may be accessed by the user through links (for which reference is made to the respective privacy policy). The reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not permitted without the prior written consent of Tecnoplus srl; Copying and/or printing is permitted for personal and non-commercial use only (for requests and clarifications please contact our staff at the contact details below). Other uses of the content, services and information on this site are not permitted.

With respect to the content offered and the information provided, the Company will make sure to keep the content of the Site reasonably updated and revised, without offering any guarantee as to the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors of omission in the information provided on the Site.

Source – Navigation data

The Company informs that the personal data provided and acquired in connection with the request for information and / or contact, registration on the site and use of the services by smartphone or any other means used to access the Internet, as well as the data necessary for the provision of these services, including navigation data and data used for the eventual purchase of the products and services offered from Tecnoplus srl but also the data c. d.“navigation” of the site by the Users, will be treated in compliance with the applicable legislation. The IT systems and software procedures used for the operation of this website acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow the identification of browsing users. This category of data includes the“IP addresses”or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the reply given by the web server (good end, error, etc.) and other parameters related to the user’s operating system and IT environment. This data is used only with the purpose of obtaining statistical information on the use of the website and to check the proper functioning of our website. It should be noted that the above-mentioned data could be used to ascertain responsibility in the event of computer crimes against the Tecnoplus srl website.

Source – Data provided by the user

Tecnoplus srl collects, stores and processes your personal data in order to provide the products and services offered on the Site, or for legal obligations. With regard to some specific Services, Products, Promotions, etc.. the Company may process your data for commercial purposes. In these cases, a specific, separate, optional and always revocable consent will be requested in the manner and at the addresses indicated below.

Optional, explicit and voluntary sending of e-mails to the addresses indicated in the appropriate section of the Website, as well as filling out questionnaires (e. g. forms), communication via chat, push notification via APP, social network, call center, etc., involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to requests. We would also like to point out that when using the mobile connection to access digital content and services offered directly by us or by our Partners, it may be necessary to transfer your personal data to these third parties. The free and informed consent obtained is only for Tecnoplus srl; in the event of data transfer between several owners, a further, free and specific consent will be required (as indicated in the newsletter of 22. 6. 2021 n. 478 produced by the Privacy Guarantor, “the consent, initially given to a Company also for promotional activities through third parties, cannot extend its validity also to other owners”).

Purpose of processing and legal basis

Data are processed for the purposes:

1) strictly related and necessary to register for the website, to the services and/or the Apps developed or made available by us, to use the related information services, to manage requests for contact or information, to make purchases of products and services offered through the website;

2) for activities related to the management of the User/Customer’s requests and the sending of feedback, which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects related to payment by credit card, the management of shipments, the possible exercise of the right of withdrawal provided for distance purchases, updating on the availability of products and services temporarily unavailable;

3) related to the fulfilment of obligations under Community and national law, the protection of public order, and the detection and prosecution of criminal offences;

4) direct marketing, i.e. sending advertising material, direct selling, carrying out market research or commercial communication of products and/or services offered by the Company; this activity may be carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out in “traditional” ways (e. g. paper mail and/or calls from operators), or by means of “automated” contact systems;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a request by the user or provided for by a specific provision of law, is compulsory and, failing this, it will not be possible to receive the information and access any services requested; with regard to point 4) of this informative note, consent to the processing of data by the user/customer is, on the other hand, free and optional and can always be revoked without any consequences on the usability of the products and services, except for the impossibility for us to keep you updated on new initiatives or particular promotions or advantages that may be available.

Tecnoplus srl may send commercial communications relating to products and/or services similar to those already supplied, in accordance with Directive 2002/58/EU, using the e-mail or paper address you have provided on these occasions, to which you may object in the manner and at the contact details given below.


Methods, logic of processing, storage times and security measures

The processing is also carried out with the help of electronic or automated means and is performed by us and/or by third parties that Tecnoplus srl may use to store, manage and transmit the data. The data processing will be carried out with the logic of organization and processing of your personal data, also related to the logs originated by the access and use of the services made available via web, of the products and services used related to the above mentioned purposes and, in any case, so as to ensure the security and confidentiality of data. The personal data processed will be retained for the period of time envisaged by the legislation applicable at the time.

It is precisely with regard to the protection of personal data that the user/customer is invited, pursuant to art. 33 of the GDPR to report to the Company any circumstances or events from which a potential “personal data breach” may arise in order to allow an immediate assessment and the adoption of any action aimed at counteracting such event by sending a communication to the address indicated below. The measures taken do not exempt the Customer from paying the necessary attention to the use, if required, of passwords/PINs of adequate complexity, which must be updated periodically, especially if he fears they have been violated/known by third parties, as well as carefully guarding them and making them inaccessible to third parties, in order to avoid improper and unauthorized use.


A cookie is a short string of text that is sent to your browser and may be stored on your computer (alternatively, on your smartphone/tablet or whatever other device you use to access the Internet); this generally occurs whenever you visit a website. The Company uses cookies for various purposes in order to provide you with a quick and secure digital experience, for example, by allowing you to maintain a connection to the secure area while browsing through the pages of the website.

Cookies stored on your terminal equipment cannot be used to retrieve any data from your hard drive, transmit computer viruses or identify and use your email address. Each cookie is unique in relation to the browser and device you use to access the Website or use the App. Generally, the purpose of cookies is to improve the operation of the Website and your experience when using it, although cookies may be used to deliver advertisements (as set out below). For more information on what cookies are and how they work, you can consult the “All about cookies” website .

Scope of communication and transfer of data.

In order to achieve the purposes set out above, the Company may disclose and process your personal data to third parties with whom we have dealings, where these third parties provide services at our request. We will only provide these third parties with the information they need to perform the services requested and we will take all steps to protect your personal data. Data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the recipients of the data will be subject to protection and security obligations equivalent to those guaranteed by the Controller. In the case of the use of services offered directly by Partners, we will only provide the data strictly necessary for their performance. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and the guarantees applicable to data transfers to third countries will be applied, where required. We may also disclose personal data to our commercial service providers, for marketing reasons, who are appointed as external data controllers for this purpose. In addition, personal data may be communicated to competent public bodies and authorities for the purposes of fulfilling legal obligations or for ascertaining responsibility in the event of computer crimes against the site, as well as communicated to, or allocated by, third parties (in their capacity as data processors or, in the case of providers of electronic communication services, as independent data controllers), who provide computer and telematic services (e.g.: hosting services, management and processing of personal data). third parties (in their capacity as managers or, where suppliers of electronic communication services are concerned, independent owners) who provide IT and telecommunications services (e.g. hosting services, website management and development services) and which the Company uses to perform tasks and activities of a technical and organisational nature that are instrumental to the operation of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by the Company.

Personal data may also be disclosed to employees/consultants of Tecnoplus srl who are specifically instructed and appointed as Data Processors.

The categories of recipients to whom the data may be disclosed are available by contacting the addresses below.

Rights of interested parties

You may exercise the rights granted to you by law at any time, including:

a) to access your personal data, obtaining evidence of the purposes pursued by the Controller, the categories of data involved, the recipients to whom the data may be communicated, the applicable retention period, the existence of automated decision-making processes;

b) to obtain without delay the rectification of inaccurate personal data concerning you;

c) to obtain, in the cases provided for, the cancellation of your data;

d) to obtain the restriction of processing or to oppose to it, where possible;

e) to request the portability of the data you have provided, i.e. to receive them in a structured, commonly used and machine-readable format, also to transmit these data to another data controller, within the limits and with the constraints provided by art. 20 of the GDPR;

In addition, you can submit a complaint to the Guarantor Authority for the Protection of Personal Data pursuant to art. 77 of the GDPR.

For the processing referred to in point 4) of the purposes, the Customer may always revoke consent and exercise the right to object to direct marketing (in ”traditional” and “automated” form). The objection, in the absence of any indication to the contrary, will relate to both traditional and automated communications. Tecnoplus srl Via Cilavegna, 53 27020 Gravellona Lomellina (PV)

Data controller

Data controller, pursuant to art. 4 of the Code and GDPR, is Tecnoplus

The above rights may be exercised by request of the interested party with modalities mentioned by the Customer Service or on the Company’s website or by using the following references:

The use of the Website, including that intended for tablets and/or smartphones, by the Customer and/or the User implies full knowledge and acceptance of the content and any indications included in this version of information published by Tecnoplus srl at the time the website is accessed. The Company informs that this information may be changed without prior notice and therefore recommends a periodic reading.

Data controller

Tecnoplus srl

The current privacy policy has been updated on 22.06.21



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